Terms of service
Effective Date: 29 August 2026
These Terms of Service govern your use of the JOVERA JOYCE website, online store, products and associated services.
By accessing the website or placing an order, you acknowledge that you have read and accepted these Terms and the applicable JOVERA JOYCE policies.
1. Brand & Corporate Structure
JOVERA JOYCE is a fashion and lifestyle brand offering selected apparel, footwear, jewellery, bags, eyewear and related products.
In Pakistan, JOVERA JOYCE operates under UA Ventures Pvt. Ltd., Corporate Unique Identification No. 0325534.
JOVERA JOYCE is also registered with the Companies Registration Office, Ireland, under CRO No. 752323.
Founders: Umer Hassan & Ali Hassan
2. Website Use
The website must only be used for lawful and legitimate purposes.
Unauthorised, fraudulent, abusive or unlawful use of the website is prohibited.
3. Product Information
JOVERA JOYCE makes reasonable efforts to ensure that product imagery, descriptions, measurements, colours and specifications are accurately represented.
Minor variations may occur because of lighting, photography, screens, natural materials, manufacturing characteristics or hand-finishing.
4. Availability
Products are offered subject to availability.
JOVERA JOYCE reserves the right to limit quantities, discontinue products or decline orders where reasonably necessary.
5. Pricing
Prices may change from time to time.
We make reasonable efforts to ensure pricing accuracy. In the event of a significant pricing error, JOVERA JOYCE reserves the right to contact the customer before fulfilling the order.
6. Orders
An order constitutes a request to purchase.
An order becomes accepted when confirmed by JOVERA JOYCE.
We may refuse or cancel an order for legitimate reasons including suspected fraud, payment issues, stock discrepancies, pricing errors or misuse of our services.
7. Payments
Customers must use an authorised and valid payment method.
Payments may be processed through third-party payment providers.
8. Returns & Refunds
Returns and refunds are governed by the official JOVERA JOYCE Return & Refund Policy.
9. Shipping
Shipping is governed by the official JOVERA JOYCE Shipping Policy.
10. Intellectual Property
All JOVERA JOYCE logos, names, photography, imagery, written materials, designs, graphics, videos, layouts and creative assets are owned by or licensed to JOVERA JOYCE unless otherwise stated.
Unauthorised copying, reproduction, distribution or commercial exploitation is prohibited.
11. Third-Party Brands
Any third-party trademarks and brand names appearing on our website remain the property of their respective owners.
12. Prohibited Activities
Users must not:
- Conduct fraudulent transactions;
- Attempt unauthorised system access;
- Interfere with website security;
- Copy protected content;
- Abuse returns or refund procedures;
- Misrepresent identity or payment information; or
- Introduce malicious software.
13. Website Availability
We endeavour to maintain a reliable website experience but do not guarantee uninterrupted or error-free availability.
14. Limitation of Liability
To the maximum extent permitted by law, JOVERA JOYCE will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes liability that cannot legally be excluded.
15. Privacy
Personal information is handled in accordance with the JOVERA JOYCE Privacy Policy.
16. Amendments
JOVERA JOYCE may update these Terms from time to time.
The latest version will be published on our website.
17. Governing Law
These Terms are subject to the laws applicable to the relevant transaction and contracting entity, together with any mandatory consumer protections applicable to the customer.
18. Contact
JOVERA JOYCE
Haripur, Khyber Pakhtunkhwa, Pakistan
info@joverajoyce.com or Whatsapp +923112441353
Pakistan Operations: UA Ventures Pvt. Ltd.
Corporate Unique Identification No.: 0325534
Ireland CRO No.: 752323
Founders: Umer Hassan & Ali Hassan